At Pub Charity we recognise that our venues are at the heart of everything we do – without our venues there would be no Pub Charity and no community funds – and that's why our Venue Operators are our number one priority.
We work hard to support you – our phrase 'Building your brand-not ours' is about our whole venue-focused approach and reflects the way we want to work with you to help develop your business.
We believe in building your brand-not ours. It's about building your name and your business. We do it by providing quality entertainment, the best performing systems and a well designed gaming environment that's best for your venue. And we're also the best in returning funding to the local community.
It doesn't matter where you are-small town or heart of the city-or what sort of venue you have, we work with you on building your brand, your environment and atmosphere and, through our funding your local community.
Entertainment by design focuses on ensuring you have the best performing machines and ancillary equipment, within a premium environment.
The best possible gaming machines-We run over 1,800 gaming machines, making us one of the largest operators in the country. We provide our customers with the latest and highest performing machines the best from the international marketplace. These are reviewed quarterly and non-performing machines will be replaced to improve turnover. We also specialise in multi-game format machines to give your customers maximum choice.
The best possible gaming atmosphere-The way a gaming room looks, and the way it's laid out, are as much a part of the success of a gaming room as anything else. At Pub Charity we use design and colour consultants to ensure your gaming room provides an enjoyable experience, and captures the essence or theme of your venue through layout, design, colour and ambience.
The best possible results-Knowing and understanding your business will allow us to integrate the gaming business and your venue's core business seamlessly.
Ensuring our support functions constantly deliver high standards of customer service.
Your support team-No matter whether business is large or small, we will work with you to increase patronage.
Your Area Manager is responsible for making sure all your gaming machines are performing at their optimum-to ensure zero-rated down time. Plus they'll keep you up to date with what's happening in your area and what the competition's doing.
To ensure your machines run smoothly, maintenance and support services are provided. Your Service Manager will provide specialist training and development for compliance, specialist software, cash management and daily reconciliation.
The Technology-In the last 15 years technology has grown significantly. We know technology is a tool that has been under utilised in the gaming environment, so we offer you a Broadband connection, desktop computer with premium software and a printer. These tools ensure you'll be able to seamlessly manage your gaming machines.
You'll get access to specifically designed software which captures relevant and important information from the Department of Internal Affairs' EMS system. A report is generated to assist with daily and weekly financial management of each gaming machine in your venue.
Holding a Class 4 Gambling Licence is a huge responsibility. We'll ensure you can operate within a secure environment by installing a tamper free security system for your gaming area.
No one focuses harder than Pub Charity at putting funds back where they matter-you local community.
The law requires that a minimum of 37.12% of gaming machine profits is returned to the community. Pub Charity's policy is to always return more than this minimum. And we never forget the simple fact that without the support of our Venue Operators, there would be no funds. So we make a point of ensuring that 95% of donation funds raised are returned to the community from where they came. The efforts of our Venue Operators, through the donations made to the community, make a huge difference to the lives of the local people.
With Pub Charity 95% of donation funds raised are returned to the community from where they came. And this is right across the community; sport, environment, music, community, health, cultural, education, youth, emergency services and heritage groups.
Please feel welcome to get in touch with us if you have any enquires or questions. We value your feedback and look forward to the opportunity to help your organisation.
