We know how hard our Venue Operators work to run their businesses – that's why we work hard to ensure we have the team, the systems and the processes to support you in any way we can. In this section, we tell you a bit about what's involved in having gaming machines in your venue.
As a Venue Operator, there are certain requirements that you must meet. These are either statutory or regulatory requirements to ensure venues are compliant with the Gambling Act 2003. The Department of Internal Affairs (DIA) conducts random inspections to ensure venues are compliant. Listed below are some of the requirements that Venue Operators must adhere to:
have a clean liquor on-licence
supply to Pub Charity a certified floor plan (to scale)
ensure all gaming personnel have completed the DIA Personal Information form
operate a well-run business
provide a suitable area for gaming machines and display all required signage
show that you can run the gaming machine operation securely and efficiently while providing a good service to your customers
ensure customers using your gaming machines are aged 18 or over
The venue signatory who signs the Venue Agreement with Pub Charity is responsible for all of the Trust's funds held at their venue.
As a Pub Charity Venue Operator, you will have an Area Manager who will ensure your venue is compliant with Department of Internal Affairs requirements. We are committed to the success of your business.
When you become a Pub Charity Venue Operator, we will provide you with the latest gaming machines and equipment to fit out your gaming room. This includes:
Pub Charity provides gaming machines to venues
Other equipment such as note counters, scales and gmaing chairs is also provided to venues
A single level jackpot link (with either a $600 or $800 start-up) can be provided to venues with nine machines or more
Our policy is to upgrade machines regularly by conversion or replacement in order to maximise turnover
Pub Charity provides a monthly service on all installed equipment by qualified technicians. To minimise machine down time, and maximise machine turnover, our monthly maintenance service is designed to ensure the equipment is in perfect working order at all times
As stipulated by the Gambling Act 2003 and monitored by the Department of Internal Affairs, all money generated from a venue's gaming machines must be banked directly into Pub Charity's bank account within five working days of completion of the weekly logbook return.
Pub Charity issues a four-weekly statement that indicates amounts banked per week and deductions such as GST, gaming duty, machine costs, and amount available for donations. This statement also has a breakdown of the venue reimbursement amount and a breakdown of the donations made by the venue. This provides an opening and closing balance of funds generated and transferred into Pub Charity’s proceeds account.
Venue Operators can contact their Area Manager or Pub Charity Head Office at any time for up-to-date balances.
Please feel welcome to get in touch with us if you have any enquires or questions. We value your feedback and look forward to the opportunity to help your organisation. Please note: we do not accept Donation Applications submitted via this form.